Requirements analysis

Choosing the right CRM solution and a tried and proven implementation process are the key factors for your success.

We support you in this early phase of the project by determining your individual customisation needs, starting with the customising of your system and salesforce.com respectively and our planning goes well beyond successful implementation and user training. Our comprehensive plans address your individual strategy and provide a detailed overview of total cost of ownership.

We analyse your business processes and find out what the management and the user expect and demand of the system for customising it to match the individual requirements and to assist you right from the beginning with tools for further improvement of possible add-ons.

At the end you will get a detailed overview of costs and the project plan, which can be realised in the majority of cases without disturbance of your company and after completion your company can switch to the new system without stoppage.

We support not only businesses, which just (want to) start with salesforce.com, but we are also able to optimise the systems and develop new solutions for efficient working for salesforce.com experienced companies; because we are always up-to-date with the newest system functions and integrated new features optimally into your company system.

Do you have a problem, which couldn’t be solved with the standard solutions of salesforce.com, ask us. With an analysis of your company and the specific tasks and demands you give, we develop the best customised solution for efficient working and easiest handling.

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